FAQ

Does ezdiet has halal certification?
We have received Halal from JAKIM last year and we are upgrading the Halal Certification now.

 

How does ezdiet calculate it's nutrition fact?
Your meals are designed by dietitian and nutritionist. Every calculation is done in detail by our team of professionals.



How are the freshness and taste of the food preserved?
Your meals are prepared, cooked and packed freshly through the means of vacuum sealing before being stored in the refrigerator.

 

Do you use any artificial flavors,preservatives or additives in preparation of the food?
We do not use artificial flavours or preservatives. Your meals are prepared with high quality food ingredients dedicated for healthy lifestyles.

 

What are the delivery times?
After we have confirmed your orders, you will be provided with a tracking number to track your parcels in real time. You will also receive a text message an hour before your parcel reaches your doorstep.  Typically, you may expect your meals to be delivered the next day if payment is made before 4p.m.

The kitchen is closed on Sundays. However, you may place your order and make payment by 10am on Saturday for Sunday delivery.

 

Delivery areas?
We cover most cities and states. You can confirm the delivery availability on our website on the postcode search box before proceeding to payment option.

 

Where are the meals prepared?
The meals are prepared in a high quality and reliable central kitchen, located in Kuala Lumpur

 

How much weight will I lose after consuming ezdiet mealplans what is your assurance?
70% battle of weight loss starts from the meals we consume and the rest depends on your physical activity, sleep, age factor and etc. A healthy weight loss rate  is 500g a week. It is highly suggested to do some physical activities to keep fit and maintain a healthy lifestyle.
 

What will happen if there's no one to receive the delivery that day?
You will receive a sms an hour before delivery. You may call that number if you cannot receive the delivery that day.

 

What are the nutritional differences between The Special Weight Loss Program and The Executive Meal Plan ?
Special weight loss program was carefully designed in detail to accelerate weight loss. They have two different sets of menu, different calorie count and different ingredient used.


When will I notice result?
If you maintain a healthy diet and a healthy lifestyle, you will first notice through your senses. You will feel healthier. Maintain the healthy lifestyle and you and others too, will notice your transformation visually.

 

How long Will the food last if not kept refrigerated?
3 hours

 

What if the delivery doesn't cover my area?
We apologize for the coverage area of our delivery partner. You may try entering alternative addresses that's within the coverage. You will receive a text message an hour before your package arrives for you to pick up.

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